Mike’s Plumbing & Heating is a proud member of industry leading best practices and technical excellence associations. These organizations help keep us on the leading edge of advancements and technology in the plumbing and heating industries.
“Mike’s Plumbing & Heating Service takes Customer Service very seriously. Our service technicians are licensed plumbers with years of experience and our upfront pricing ensures no surprises, plus we provide all possible options in advance. My goal is to deliver a superior Customer Service experience to you every time.”
Mike Ciarapica, President
Better Business Bureau (BBB)
We are proud members of the BBB. Their mission is to be the leader in advancing marketplace trust. BBB accomplishes this by:
- Creating a community of trustworthy businesses
- Setting standards for marketplace trust
- Encouraging and supporting best practices
- Celebrating marketplace role models
- Denouncing substandard marketplace behavior
The BBB is a resource you can turn to for objective, unbiased information on businesses. As a public advocacy group, they help make average consumers aware of the business practices before they decide to get involved with a particular company. The BBB also helps resolve problems between businesses and consumers when issues arise. When you are a member of this group, you must uphold ethical business practices and are only able to become a member by invitation from the Better Business Bureau. Click www.baltimore.bbb.orgfor more information.
The Maryland Plumbing-Heating-Cooling Contractors, Inc.
The Maryland PHCC is a group that advocates education within the plumbing, heating and cooling industry. It monitors and consolidates the registered companies to help them be more efficient and better serve the customer. It sponsors programs for education and is an advocate that lobbies for better laws and regulations that will protect both its members and the public. For more information on the Maryland PHCC click www.phccmd.org.
Nexstar is a business development and best practices organization, delivering business training, systems and support to independent home service providers. As a member, we place great importance on being ethical, honesty, trustworthy and responsible.
NEXSTAR has access to the best products in the country, cutting edge techniques and technology and the best practices and training in our industry. Our association with this group benefits our customers because we are able to participate in numerous seminars from technical to personal to make us better at what we do.
Other business owners, who are also members of NEXSTAR, assess our company and we gain their knowledge and opinions of what we can do to make our operating structure better for our customers. We are constantly challenged to improve what we do and the way we do it.
If you are interested in more information about NEXSTAR, click the following link and check out their website www.nexstarnetwork.com.
We are proud of our affiliation with this excellent group of fellow contractors in our industry. We feel it helps the plumbing and heating industry to uphold ideals and quality by creating a forum for discussion of how to better our business practices and ourselves.