A company’s reputation is very important.
Mike Says: “Always check out the BBB rating of a company before you make a decision”
Always assess a company’s online reputation before you engage them to do your work and make sure you know what is covered and not covered in any contract you sign. The internet is full of reviews and problems like this where a customer’s service contract was paid in good faith but when they tried to use theplan this happened, “They refused to do a preventive maintenance on my system, stating no payments had been received, and refused to research the problem. I had to pay another company to do scheduled maintenance AND pay them.”
See more at: http://www.bbb.org.
Make sure if you enter into a service contract with one of the “big boys” you know exactly what is covered and how they intend to ensure your risk of having a problem is minimized. Check out our online reputation and be sure to write a review about how we serviced your preventative maintenance needs or fixed your problem.